How we book in-home assessments for your agency
Families often reach out at night and on weekends, when your office is closed. Here's what happens from the moment they ask about care to the moment you walk in.
From inquiry to in-home assessment without you picking up the phone.
Families reach out at 10 PM on a Saturday. A lot of agencies call back Monday, and by then the family may have hired someone else. We call while they're still looking.
Our part
- Meta ads in your service area
- Text-back and callback, 7 days
- Qualifying every family
- Booking and reminders
- 30-day follow-up
- Weekly report
Your part
- Confirm with the family within 1 hour
- Do the assessment within 72 hours
- Staff the case
- 0:00
A family sees your ad
We run Meta ads to adult children looking for care for a parent in your area.
- 0:60
They get a text within 60 seconds
Every inquiry gets a personal text right away, day or night, while the family is still on their phone.
- 5 min
A real person calls and qualifies
Our team asks the questions you'd ask and screens out the inquiries you can't take.
Who needs careHours per weekHow they'll payStart dateIn your areaMedicaid-onlyOut of areaJob seekers - Same call
The assessment goes on your calendar
Qualified families are booked straight into your calendar with their notes attached. Reminders go out the day before and the morning of.
- Monday
You get a plain weekly report
Inquiries, assessments booked, assessments held and starts of care. Families who aren't ready yet get 30 days of follow-up.
- Your turn
You walk in and do the assessment
That's the only part we can't do for you.
A good fit for some agencies, not all.
We'd rather tell you up front than waste your time.
A good fit if you
- Run a private-pay home care agency
- Have caregivers ready to take on new clients
- Want more families without hiring a marketer
- Can do an in-home assessment within a few days
Probably not a fit if you
- Mostly serve Medicaid clients
- Are short on caregivers right now
- Offer home health or skilled nursing
- Want a list of leads to call yourself
See if your area is still open.
A 15-minute call with the person who'd run your account.
- 0 to 5Your census, hours and payer mix today
- 5 to 10The system, shown live on a real phone
- 10 to 15Pricing for your area, and whether it's taken